Legal & introducer information
Knowledge to protect, guidance you can trust. This page explains Pet Alumni’s role, the nature of our relationship with British Pet Insurance, and important information about this website.
Pet Alumni as an introducer.
Pet Alumni does not provide, underwrite, or administer insurance products. We act solely as an introducer to British Pet Insurance. When you click through from this website to obtain a quote, you are taken to British Pet Insurance’s secure website.
Any insurance policy you choose to purchase will be provided, underwritten, and serviced by British Pet Insurance. All policy documentation, key information documents, and terms and conditions are issued by them.
How Pet Alumni may be paid.
If you choose to buy a policy after clicking through from Pet Alumni to British Pet Insurance, we may receive a commission or fee from British Pet Insurance. This does not affect the price you pay for the policy.
No personal advice.
The content on this website is provided for general information purposes only. It does not take into account your individual circumstances and does not constitute personal advice or a recommendation to buy any particular product.
Before purchasing a policy, you should read all documentation provided by British Pet Insurance carefully and consider whether the product is suitable for your needs.
If something goes wrong.
If your complaint relates to a policy, claim, or service provided by British Pet Insurance, you should contact them directly using the details in your policy documentation.
If your complaint relates to Pet Alumni’s website or introducer activity, please contact us using the details on the Contact page.